FAQ

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How do I install Office products on my personal devices?
Enrolled students can install Office products on up to 5 devices.  For computers, simply login to your Microsoft 365 account (your BridgeValley student ema...
Mon, 22 Jan, 2024 at 4:55 PM
What happens to my account and docs once I graduate?
Currently, BridgeValley IT does not disable or delete your account(s) when you graduate or stop attending BridgeValley. With that being said, the IT Departm...
Tue, 6 Oct, 2020 at 6:10 PM
How do I access Microsoft Teams?
To access Microsoft Teams, you can either use a web browser, desktop client, or mobile app. To login with a web browser, go to https://teams.microsoft.com. ...
Mon, 22 Jan, 2024 at 3:51 PM
My class is using Microsoft Teams for video calls or content. How do I connect to the class?
If your instructor is using Microsoft Teams for a class, you will see your class listed by opening the Teams app or going to https://teams.microsoft.com. Th...
Mon, 22 Jan, 2024 at 4:05 PM
How do I join a Microsoft Teams video call?
To join a video call in Microsoft Teams, you will either receive an email with a link that says Join Microsoft Teams Meeting, or you will see a meeting invi...
Mon, 22 Jan, 2024 at 4:06 PM
Can I chat with my instructor or classmates on Teams?
Absolutely! If your instructor or classmates are logged into Teams, you will be able to instant message them. If they are offline, they will receive the mes...
Mon, 22 Jan, 2024 at 4:06 PM
How do I create a Zoom Account?
To create a Zoom account, go to https://zoom.us/signup. Use your BridgeValley e-mail when creating your free Zoom account and not the other options listed b...
Mon, 22 Jan, 2024 at 4:07 PM
How do I download and install Zoom?
For PC and Mac, when you go to https://zoom.us/support/download, the download will automatically start.  Once the installer is downloaded, run the file and ...
Mon, 22 Jan, 2024 at 4:07 PM
How do I log into Zoom Desktop Client?
First you need to install Zoom and open the application. Click sign in and then enter your Zoom credentials. If you do not have a Zoom account please see ab...
Mon, 22 Jan, 2024 at 4:07 PM
My instructor is using Zoom for my class. How do I connect to the Zoom call?
You should have received an email from Zoom.scheduling@bridgevalley.edu. You will receive one for each class that meets with Zoom. These meetings are named ...
Mon, 22 Jan, 2024 at 4:08 PM