FAQ

Folder for adding Your account articles

How do I map network drives?
Caution: Do Not Map/Access files from a public computer, ie hotel computer If you are not on campus, the VPN client, Cisco AnyConnect must be connected ...
Mon, 23 Jan, 2023 at 4:12 PM
How Do I save Zoom Recordings to my Computer
Due to the cloud storage limits that Zoom has imposed, employees should be saving their recordings either locally to their computer or to OneDrive. This gui...
Tue, 7 Mar, 2023 at 2:03 PM
How Do I Upload and Share a File in OneDrive?
All BridgeValley accounts have access to 1TB of cloud storage on their OneDrive account. OneDrive is a great tool that can be used to back up and share impo...
Mon, 18 Mar, 2024 at 3:35 PM
How do I use my office phone number remotely?
To use your BridgeValley phone number to place and receive phone calls away from the office you need two things.      1. You must have the program Cisco Ja...
Tue, 2 Mar, 2021 at 9:28 AM
How to connect a printer on a wireless network
Set up a Brother Printer on a wireless network: Press Menu. Press or to select the [Network] option, and then press OK. Press or to select the [WLAN...
Mon, 12 Apr, 2021 at 12:01 PM
How to Create MS Teams Meeting Links in Blackboard
Using Microsoft Teams in Blackboard Create MS Teams Meeting Links in Blackboard   Log into the course and go the Start Here Page, from the Tools drop-dow...
Wed, 28 Oct, 2020 at 8:35 AM
How to set up Microsoft 365 Two-factor Authentication
  Navigate to https://portal.office.com, preferably on a computer. If you are logged in already log out of your account. This is found in the profile...
Thu, 4 Jan, 2024 at 5:52 PM
Microsoft Bookings Configuration
Before you can set up and use Microsoft Bookings the IT Department will need to assign the Bookings license to your account. Please request the license to b...
Tue, 1 Dec, 2020 at 5:40 PM
Outlook Send As Another Mailbox
On the Home tab, select New Email. Click the box and select Other E-mail Address... from the dropdown. Note: The From field is hidden by default....
Tue, 24 Jan, 2023 at 4:49 PM
Secure Print
Print to Bizhub Printers that Require Secure Print   Secure print is required on all printers that are in areas where print jobs could be left unattended ...
Fri, 18 Aug, 2023 at 8:45 AM